About Agicap
Created in Lyon in 2016 by three French entrepreneurs, Agicap is one of the fastest scale-ups in Europe, with over 8000 customers, 650 employees and fast revenue growth (7x between 2021 and 2024). Agicap is part of the French Tech 120, rewarding the most promising startups in France.
Agicap allows Finance teams of Mid-Market companies to efficiently manage and forecast their cash, pay their suppliers and get paid. By combining a Treasury Management System, and Accounts Payable and Accounts Receivable solutions into a single platform, Agicap aims at becoming the next leading Treasury Management platform for mid-market companies.
We have raised €145M since our creation, with prestigious VC funds including AVP, Greenoaks, Partech and BlackFin, with a last round in November 2024.
These additional resources further fuel our product innovation, allowing us to grow significantly and accelerate our international expansion across the world.
We believe our success comes from our highly passionate and dedicated teams, committed to building a company where people can grow and build their careers. We are constantly looking for great talents, aiming for excellence and ready to join our ambitious adventure!
Working together with the Onboarding team and the CS Ops team, you will have a direct relationship with clients and you will provide regular feedback to the Product team. Your mission will consist of assisting clients in their implementation of Agicap solution’s key features (banking and data integration).
For that purpose, you will be responsible for :
- Integrate customer data (70%):
- Collect and integrate client’s data from various sources (banks, accounting tools)Connect client’s banks
- Arrange the data into a format that can be imported into Agicap
- Build the team (15%):
- Contribute to the creation of the Customer Success Technical team
- Train new Customer Success Managers on customer data integration processes
- Build a library of i to process customer data in a scalable way
- Contribute to build Agicap’s knowledge management on banking aggregation
- Build a wiki of best practices and key processes
- Contribute to scale the processes by defining, improving and automating the way we collect and transform customer data for import
- Contribute to the product development (15%):
- Become the reference within the Customer Success department for customer data import, banking aggregation and act as the point of contact for the Product team
- Provide structured and quantitative product feedbacks to help prioritise customer data integration features and banking aggregations
This position is also the gateway to many opportunities within the Customer Success department, the Product department, and Agicap in general.
⭐ What we are looking for :
🎁 What we offer :
Additional
AGICAP is committed to providing equal opportunities for everyone, and we foster an inclusive work environment that values diversity!
Non vediamo l'ora di incontrarvi !
