The Marketing team
Our vision is build a marketing team that puts the user at the heart of everything we do. We value every single customer touchpoint and aspire to create meaningful connections across the entire customer lifecycle.
The Customer Marketing Associate will be dedicated to supporting our existing customers’ launch their marketing plans that are relevant to Griffin. This role is an exciting opportunity to work with our customers, and guilds across Griffin, to help turn marketing plans into reality. It will provide an opportunity to learn about Griffin, banking, fintech and the wide variety of sectors that we work with. This role will report into the Head of Product Marketing.
Who are you
The ideal candidate for this job will have most of the following:
- You have an understanding of the UK banking and fintech regulatory landscape and experience of working in a regulated environment
- You have strong project management skills and experience with successfully managing multiple tasks at one time
- You can build strong relationships with internal stakeholders and customers
- You like to improve processes to make them more customer friendly and efficient
- You have an eye for detail
- You have a passion for marketing
- We’re open to people with subject matter expertise in fintech, banking or related compliance looking to pivot their careers into a marketing role.
We’re hybrid-remote, and most of your colleagues will not share an office with you on a day-to-day basis. This means you should also have:
- A high degree of comfort adopting new software tools for document drafting, collaboration and communication.
- A love of writing - we have a major amount of written documentation that you will be contributing to, and we place a high degree of importance on clarity and readability (you can find out more here about how we write )
What will you be doing here?
As a Customer Marketing Associate at Griffin, you will...
- Build your knowledge of marketing regulations in banking and fintech to become the key point of contact within the marketing guild for our customers
- Work with our customers to plan, coordinate, review and approve their marketing material related to products provided by Griffin
- Work with the wider Marketing guild, as well as Design and Compliance, to build and update marketing guidelines that are clear, easy to understand and in line with regulations
- Consistently improve our customer marketing review and approval processes in collaboration with the Commercial and Compliance guilds as well as others
- Maintain regular oversight on our customerʼs marketing material and support reviews for continuous assurance
- Support our marketing guild on co-marketing plans that drive growth and enhance brand visibility