Creative Operations Director

Description

Superside is redefining creative operations with AI-powered automation, streamlined workflows, and a scalable, high-impact model that challenges traditional agencies. As Creative Operations Director, you’ll lead the strategy, tools, and processes that enable our teams to deliver world-class creative services efficiently. This role is a blend of strategy, execution, and leadership. You’ll optimize creative workflows, implement automation, and develop scalable solutions that enhance speed, quality, and collaboration. As Superside continues to grow, you’ll play a key role in ensuring our creative operations evolve to meet the demands of global brands.

What You'll Be Doing

Lead the selection and implementation of creative tools like Figma, Adobe Suite, Asana, and AI-powered automation solutions.

Develop and refine creative workflows for briefing, quality assurance, and asset delivery to improve efficiency.

Standardize creative templates, best practices, and processes that enhance scalability.

Leverage AI and automation to streamline production without sacrificing creative excellence.

Establish and track performance metrics to drive operational improvements.

Collaborate with Creative, Project Management, and Leadership teams to align priorities and enhance customer experience.

Build and develop a high-performing, globally distributed team, setting clear goals and driving execution.

Foster a data-driven decision-making culture that encourages efficiency, speed, and continuous improvement.

What You'll Need to Succeed

Proven success in creative and delivery operations, with experience leading teams in a fast-paced, global environment.

Deep understanding of creative workflows, tools, and industry best practices.

Hands-on experience with AI-powered creative tools and automation solutions in a business context.

Strong ability to build, implement, and own scalable processes that balance speed and quality.

A mindset focused on automation and efficiency, solving problems with tools rather than increasing headcount.

Exceptional stakeholder management skills, with experience working cross-functionally.

Inspirational leadership qualities, with a track record of hiring, developing, and leading high-performance teams.

Strategic and analytical thinking, with a customer-centric approach to decision-making.

Resilient and adaptable, able to navigate challenges and push creative operations forward.