Use knowledge and experience in operational management to address challenging issues in compliance operations (onboarding (retail/corporates), screening, periodic reviews, EDD, complaints management, offboarding, banking relations etc) and business operations (Outsourcing Management, IT Operations etc)
Strategically analyze organizational issues in collaboration with different stakeholders across the organization, develop holistic solutions, and drive organization-wide initiatives to resolution
Utilize strong statistical analysis to identify trends, perform root cause analysis, and conduct performance monitoring
Effectively manage overall Operations, especially Compliance Operations, and ensure the delivery of critical operational projects
Define, drive, and be responsible for the delivery of operational improvement projects
Serve as the central coordinating function for Operations across all local and global operations, for compliance and general business operations
Requirements:
Minimum 8 years of directly related experience in a multinational operations leadership role with heavy focus on compliance with substantial knowledge of relevant global compliance regulations and the day-to-day compliance affairs
Must have regulatory experience (either as an auditor/regulator or on the company side)
FinTech experience is essential; crypto experience is a plus
Experience in the management of operations of a retail-driven, innovative business with a large number of retail customers
Highly adaptable, self-driven and able to deliver results under pressure
Strong track record in working with large remote teams and confidence in managing C-suite
Able to drive and deliver high quality risk assessments, remediations, periodic/trigger reviews and enhanced due diligence projects on a global level
Highly preferred for candidates to possess ACAMS/CAMS/CCAS/ICA certifications or others
Motivated and with a growth mindset to take advantage of opportunities and able to adapt to a challenging environment.
Possesses strong time management, organizational and relationship building skills
Adaptable in an evolving and fast-moving environment
Good knowledge on provisions of crypto/fiat licensed entities local laws, directives, regulations and otherwise standards applicable to subject persons
Good knowledge of MiCA and upcoming regulations of related policies is a strong plus
Experience in executing enterprise level remediation exercises and regulatory monitorships is a strong plus
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