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Commercial Operations Associate

London or Remote within the UK

The Commercial team

Like most of Griffin, the Commercial team is in its infancy. We are currently focused on winning new businesses and selecting the right customers to partner with for long term mutual success.

As one of the early members of the commercial team, you’ll have a key role in supporting our Chief Commercial Officer Adam and helping the wider commercial team achieving their objectives.

Who are you

The ideal candidate will have most of the following:

  • Experience working in either an analytics, commercial or strategic support role
  • Strong, clear communication skills, particularly writing
  • Outstanding project and time management skills, a systematic approach and excellent attention to detail
  • Proven ability to handle confidential and sensitive information with discretion
  • The desire and ability to work in an autonomous fashion, using your initiative to look for ways to make the company more effective
  • A high level of empathy and can see situations from the perspectives of others and genuine desire to help others.
  • An analytical mindset. You should be able to take various forms of data and produce meaningful insights on our customers and products

We’re a remote first company so most of your colleagues will not share an office with you on a day-to-day basis. This means you should also have:

  • A high degree of comfort adopting new software tools for document drafting, collaboration and communication including G-suite, Slack, Notion, and Hubspot.
  • A love of writing - we have a major amount of written documentation that you will be contributing to, and we place a high degree of importance on clarity and readability (you can find out more here about **how we write )**

What will you be doing here?

As a Commercial Operations Associate at Griffin, you will...

  • Support the Commercial team in tracking and prioritising the team tasks and delivery plan
  • Support the Chief Commercial Officer with diary management and day to day tasks such as providing one pagers for meeting prep, inbox management, reporting and presentations while fostering a great team culture and managing guild-wide initiatives
  • Engage with stakeholders across the firm to understand their needs from the Commercial guild and structure this demand for effective delivery
  • Have ownership over the delivery of internal special projects e.g. objective tracking and training plans
  • Help to implement improved ways of working e.g. CRM system use, internal communications and team face2face gatherings
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