We are actively seeking a DevOps Engineer to join our Cloud Operations team. At Five9, we work in small teams and move fast to drive our products and business to the next level. We look for crucial skills in team members such as a problem solving mindset and intellectual curiosity, along with comfortable integration into a deeply collaborative system that rewards impact.
Key Responsibilities:
- Design, implementation, and automation of large-scale distributed systems
- Build tools and automation that help Five9 achieve higher availability, scalability, latency, and efficiency
- Work with Engineering teams to deliver high quality software in a fast-paced environment
- Monitor production and development environments to build preventive measures and provide a seamless customer experience
- Work with delivery teams on software improvements to lower MTTD
Requirements:
- 5+ years of Software Development Life Cycle experience preferably Agile Scrum.
- 2+ years of Systems and Networking experience
- 2+ years of public cloud experience (GCP or AWS)
- Experience with Incident Management Process, SRE best practices and continuous improvements
- Excellent problem solving and analytical skills
- Orchestration and management of containers using Kubernetes, Helm, GKE and Docker
- Experience with Infrastructure as Code (Terraform), Python or other scripting languages
- Experience with config management tools such as Ansible, Puppet, or Chef
- Experience with SIP telephony applications such as Freeswitch, Asterisk, Kamailio and WebRTC
- Strong verbal and written communications skills
- BS in Computer Science or equivalent experience
This role is fully remote for candidates who reside at least 50 miles away from our San Francisco or San Ramon office locations. For candidates who reside within 50 miles of our San Francisco or San Ramon locations, this role will be Hybrid.
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