At Natera, the Clinical Nurse Coordinator will interact with transplant coordinators and allied health professionals at transplant centers regarding transplant rejection monitoring with Prospera..The CNC uses their knowledge of the transplant community and the patient journey to develop best practices for using Prospera.The Clinical Nurse Coordinator serves as a key field-based customer facing clinical and resource for transplant coordinators and staff within transplant centers.
Territory: Pacific Northwest + Chicago, Colorado, MN and WI
PRIMARY RESPONSIBILITIES:
- Travel >50% in person customer facing in collaboration with Natera commercial representatives and/or medical affairs colleagues to provide clinical knowledge and support for Prospera
- Provide in-depth education and support to transplant coordinators and allied health professionals surrounding the benefits of implementing routine transplant rejection monitoring, specifically using Prospera.
- Collaborate with the MSLs and medical directors in providing additional information to healthcare providers as it pertains to Natera products
- Engage in continuous learning in organ transplantation to maintain scientific and clinical expertise
- Support ongoing clinical trial and research initiatives at academic institutions and/or study sites in collaboration with the MSL team
- Performs other duties as assigned
QUALIFICATIONS:
- Minimum 3 years previous transplant coordinator experience
- RN and BSN required;
- CCTC preferred
- Experience with national organ transplant committees/organizations preferred (i.e. NATCO, UNOS, ITNS)
ADDITIONAL KEY DETAILS:
- Multiple positions open across the United States
- This is a field-based position with frequent travel, thus, home location close to a major airport is highly desired
KNOWLEDGE, SKILLS, AND ABILITIES:
- Detailed understanding of the transplant patient journey
- Understanding of transplant center inner workings and differences among programs
- Analyzes complex situations and data, requiring evaluation of intangible factors
- Demonstrates problem solving skills and ability to work in a fast-paced environment with competing priorities
- Employs strategic thinking to contribute to product, departmental, and organizational plans and goals
- Demonstrates flexibility and capacity to adjust to change and adapt to unexpected tasks, issues, changes in strategy, or department needs
- Exceptional interpersonal skills, experience working in a team with ability to work collaboratively toward a common goal
- Excellent written and verbal communication skills and ability to read, interpret, and convey complex scientific information
- Cultivates and maintains effective relationships across all levels of the organization as well as externally
PHYSICAL DEMANDS & WORK ENVIRONMENT:
- This is a field-based position, primarily face to face with potential customers. It requires frequent travel, which entails sitting, standing, and walking. Daily use of a computer is required. May stand for extended periods when facilitating meetings or walking in the facilities.
- The physical demands of the position described herein are essential functions of the job and employees must be able to successfully perform these tasks for extended periods. Reasonable accommodations may be made for those individuals with real or perceived disabilities to perform the essential functions of the job described.
- This role works with PHI on a regular basis both in paper and electronic form and have an access to various technologies to access PHI (paper and electronic) in order to perform the job
- Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.
- Must maintain a current status on Natera training requirements.
- Documentation of Covid vaccination required.
- Employee must pass a post-offer criminal background check.
