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Chief of Staff, Provider Networks

remote,Bethesda, MD

Description

The Chief of Staff will support strategic initiatives for the Office of the Chief Performance Officer (OCPerfO). The Provider Networks team provides centralized leadership and support to drive performance across the network across two primary functions: our Performance team (that develops and drives Value Based Care (VBC) strategy) and our Field team (Aledade’s service delivery arm).

In this role, you will serve as a trusted advisor and provide hand to hand support to the Chief Performance Officer. You will also have the opportunity to lead strategic projects to execute key team and company priorities.   Your role will be instrumental to increase the effectiveness of the OCPerfO and Provider Networks leadership team, execute the overall mandate of the department, and support cross-functional strategic work across the organization.

The Chief of Staff will support strategic initiatives for the Office of the Chief Performance Officer (OCPerfO). The Provider Networks team provides centralized leadership and support to drive performance across the network across two primary functions: our Performance team (that develops and drives Value Based Care (VBC) strategy) and our Field team (Aledade’s service delivery arm).

In this role, you will serve as a trusted advisor and provide hand to hand support to the Chief Performance Officer. You will also have the opportunity to lead strategic projects to execute key team and company priorities.   Your role will be instrumental to increase the effectiveness of the OCPerfO and Provider Networks leadership team, execute the overall mandate of the department, and support cross-functional strategic work across the organization.

Primary Duties

  • Work as a thought partner with the Chief Performance Officer to maintain alignment on and progress towards team goals and KPIs while identifying emerging issues, executing key priorities, and driving implementation of cross-functional initiatives to support Provider Networks,
  • Support the Chief Performance Officer on governance and planning for major company meetings and retreats/events, including biweekly executive  leadership meetings, monthly All Hands meetings, various in-person retreats and working sessions , quarterly board meetings, etc.
  • Project manage company and team-level goals for the Chief Performance Officer and other key senior leaders to ensure progress and success. Foster connectivity between Aledade’s Provider Networks teams and company leadership. 
  • Own all communications for the Office of the Chief Performance Officer - including deck creation, communications strategies and plans. This also includes leading data analysis, reporting, and projects on topics relevant to the Chief Performance Officer’s priorities and communications strategy. 
  • Manage a small team including hiring, performance management and other general management duties.
  • Additional ad hoc projects and other duties, as needed.

  • Required Minimum Qualifications

  • Bachelor’s degree required
  • Experience in a chief of staff, client service or related role
  • 10+ years of professional experience within a large team/department
  • 2+ years of management experience

  • Nice to have knowledge, skills, and/or abilities

  • Master’s degree, MBA or equivalent, preferred
  • Healthcare/VBC experience, preferred
  • PMP certification, preferred
  • Proven track record of successfully managing projects and interfacing with both internal and external stakeholders.
  • Ability to effectively define and manage project plans and teams with demonstrated best practices in project management.
  • Excellent written and verbal communication skills with a superb attention to detail.
  • Successful demonstration of managing complex projects in short timelines
  • Strong organizational and time management skills, with the ability to operate independently and understand business context and priorities.
  • Relevant competencies include developing and maintaining internal stakeholder relationships, project management, and effective written and verbal communication.
  • Must be results-oriented with the ability to prioritize and manage multiple projects simultaneously.
  • Competency with data manipulation and presentation.
  • Advanced proficiency in Google Suite, as well as Excel, Word, Powerpoint, etc.

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