Description
For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.
With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.
Thank you for your interest in our job posting. Please note that this posting is being used to build a pipeline of candidates for future opportunities. While we may not be able to offer you a position in our first round of hiring, we will continue to consider your application as new opportunities arise. We appreciate your understanding and look forward to reviewing your application.
Position Summary:
As part of the Professional Services, the Software Implementation Consultant (Rapid Services) will act as the principal liaison with the customer to implement best practices to drive optimized business outcomes for the customer within the Long-Term and Post-Acute Care (LTPAC) settings. The Consultant will be diligent, customer focused, agile, transparent and a strong communicator. This individual will build relationships with our customers to become the trusted advisor and counsel them on our solutions and recommended business practices. The successful candidate will lead an in-depth analysis of the customers’ desired business process, operations and practices and provides recommendation for solution configuration and enhanced business practices. The applicant should expect up to 30% on site travel to customer sites and regional meetings.
The Consultant (Rapid Services) will report to the Manager, Professional Services.
The Role:
Consultant (Rapid Services) are primarily responsible for single resources delivery of small to mid-sized projects with low to medium complexity. From planning to go live, you will work independently to guide our clients through their implementation experience.
Key Responsibilities
Thank you for your interest in our job posting. Please note that this posting is being used to build a pipeline of candidates for future opportunities. While we may not be able to offer you a position in our first round of hiring, we will continue to consider your application as new opportunities arise. We appreciate your understanding and look forward to reviewing your application.
Position Summary:
As part of the Professional Services, the Software Implementation Consultant (Rapid Services) will act as the principal liaison with the customer to implement best practices to drive optimized business outcomes for the customer within the Long-Term and Post-Acute Care (LTPAC) settings. The Consultant will be diligent, customer focused, agile, transparent and a strong communicator. This individual will build relationships with our customers to become the trusted advisor and counsel them on our solutions and recommended business practices. The successful candidate will lead an in-depth analysis of the customers’ desired business process, operations and practices and provides recommendation for solution configuration and enhanced business practices. The applicant should expect up to 30% on site travel to customer sites and regional meetings.
The Consultant (Rapid Services) will report to the Manager, Professional Services.
The Role:
Consultant (Rapid Services) are primarily responsible for single resources delivery of small to mid-sized projects with low to medium complexity. From planning to go live, you will work independently to guide our clients through their implementation experience.
Key Responsibilities
Project Management:
Consulting:
Configure:
Training:
Your onboarding:
Within 1 month, you will
Within 2 months, you will:
Within 4 months, you will:
Within 1 year, you will:
Experience:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
