About the Opportunity
Are you ready to be at the forefront of innovation in the Data industry? Join our dynamic team, where you'll help scale an already stellar sales funnel tech stack. If you're passionate about driving excellence in these critical areas and thrive in an innovative, forward-thinking environment, we invite you to embark on this exciting journey with us.
The Business Systems Administrator will be responsible for administering the systems that facilitate lead generation to deal creation, leveraging best in class functionality from Salesforce, Outreach, RingLead and Allbound PRM, to name a few of our pillar technologies. You will work with system analysts, developers and business stakeholders to build elegant and effective technical solutions. We are looking for a rock star Salesforce administrator for whom problem solving and declarative building are core strengths and programmatic development is a future career aspiration.
You will be a key contributor to our centralized Enterprise Applications team, partnering closely with our Marketing, Sales Development and Channel functions. Strong problem-solving skills and a strategic mindset focused on improving business processes are key to this role’s success. The role reports to the Director of Enterprise Applications.
What You'll Accomplish
As a Business Systems Administrator at Cribl, you will assist in the administration of our lead to opportunity systems. Your contributions will be instrumental in streamlining operations and driving efficiency across the organization. Specifically, you will:
Systems Administration: Take ownership of Salesforce Sales Cloud (Lead to Opportunity), CPQ, Allbound PRM and RingLead administration to optimize their functionality, ensuring seamless operations and data accuracy.
Data Quality: Implement solutions to enhance data quality, ensuring that our systems are populated with clean, accurate, and up-to-date information. Maintain Cribl’s robust deduplication, enrichment and normalization capabilities on the RingLead platform.
Partner Portal: Enhance and maintain Cribl’s Partner Portal and integrated systems, enabling efficient collaboration with our partners.
Technical Mastery: You will excel as an administrator and acquire new skills through continual learning and peer mentorship on your way to becoming a proficient Salesforce developer.
Product Understanding: Develop a deep understanding of Cribl's business and product offerings to better support and align with the organization's goals.
Complex Issue Resolution: Work collaboratively across all assigned segments of the business to resolve a wide range of complex business and product-related requests, significantly reducing time to deliver solutions.
What You'll Bring
To excel in this role, you should possess the following qualifications and qualities:
3+ Years of Progressive Experience: You have at least 3 years of hands-on experience in Salesforce and GTM systems administration, demonstrating continuous growth and expertise in the field.
Salesforce Sales Cloud & Data Management Proficiency: You are proficient in Salesforce Sales Cloud and CPQ as well as CRM data management, with a proven track record of leveraging CRM and integrated tools to enhance business operations.
MAP Integration Knowledge: You have a solid understanding of how Marketing Automation Platforms (MAP) integrate with Salesforce, enabling you to thrive as a Marketing Operations partner and optimize marketing processes.
Technical Prowess: You have mastered declarative technical skills, including objects, layouts, flows, validations, and no-code integrations and can apply these skills effectively across our tech stack. You are an Excel power user capable of analyzing complex datasets.
Time Management and Adaptability: You can successfully manage your time, prioritize workloads and adapt to changing project demands. You navigate through ambiguity, overcome roadblocks, and find alignment on next steps.
If you are a motivated, tech-savvy professional with a passion for optimizing business systems and processes, we invite you to apply for this Business Systems Administrator position at Cribl. Join our team and play a key role in driving our business forward through system efficiency and data management excellence.
Preferred Qualifications
- Working experience at a fast-growing SaaS company
- Experience scaling a function at a remote first company
- Proficiency with Salesforce CPQ
- Outreach administration experience
- VS Code beginner to intermediate
- Basic understanding of integration frameworks, RESTful APIs
- Excited about the data space
- Good jokes, or maybe better, bad jokes
- A love for goats
Salary Range ($111,000 - $158,000)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
