Business Development Executive

Description

We are currently looking to grow our sales team and have a role for an ambitious Business Development Executive looking for their next move whose values align with ours.

We are looking for a seasoned Business Development Executive with BPO experience (strongly preferred) who will be accountable for delivering world-class buying experience to our prospects. This will be achieved through a consultative sales process whereby you will seek to understand prospects’ needs and design a solution and business case that meets the same in collaboration with the prospect.

We are currently looking to grow our sales team and have a role for an ambitious Business Development Executive looking for their next move whose values align with ours.

What does a day in the life as a Business Development Executive look like?

Use a customer-focused, value-oriented consultative sales approach by understanding client needs and demonstrate to them how SupportNinja can help them and add value quickly

Expertly manage complex sales cycle, including contract and commercial negotiations

Manage and qualify inbound leads to maximize our conversion rate

Develop and implement strategies for outbound sales generation

Independently manage a pipeline with multiple prospects, utilizing Hubspot to document progress

Engage in meaningful discussion with high-level executives, ask thoughtful discovery questions, introduce SupportNinja and handle objections as needed

Ensure that prospects for whom we can add value are excited to move forward with us, and those for whom we aren’t the right solution still walk away with a positive experience

Follow-up with prospects to help uncover new opportunities and nurture existing leads

Drive numerous opportunities simultaneously, each at different stages in the pipeline

Expertly complete the end-to-end sales cycle, from cold prospecting to scheduling and facilitating online presentations and closing the sale

Help to develop and implement an outbound sales strategy

Achieve sales success by delivering against KPIs

What are the required qualifications for a Business Development Executive?

5+ years of mid-market and/or enterprise-level sales experience

Excellent verbal and written communication skills

Previous lead qualification and/or outbound sales experience

Proactive, well-organized, with strong attention to detail and enjoy taking the initiative

Must be flexible, able to embrace change, and learn new sales techniques

Positive attitude, good work ethic, and highly self-motivated

Strong critical thinking skills and a creative approach to selling

Ability to effectively communicate, influence, and motivate at all levels of the organization

Strong active listening skills and have an ability to build rapport quickly and be able to influence and persuade

High level of empathy and a curious mindset

Passion for selling and a true “hunter” mentality

Strong leadership and decision-making skills

Creative, innovative and a great problem solving mindset

Having these are helpful, but not required

BPO Experience is strongly preferred

Ninja Perks and Benefits

● Competitive compensation such as uncapped commission

● Paid time off, birthday leave

● Bonus and incentive plans

● Opportunities for skills training and personal and professional development

● Employee Referral Program

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Disclaimer:

The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.

SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.