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Associate Manager, Global Partnerships

New York
Management

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and increase revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

We are seeking an experienced and strategic individual to join OpenTable’s Global Partnerships team as an Associate Manager. The Global Partnerships team at OpenTable is a small, impactful, fast-paced team responsible for identifying, evaluating, and implementing strategic partnerships aligned with the company’s growth plans. The ideal candidate will be hyper-focused on implementing and managing partnerships that add strategic value to OpenTable’s consumer business. This is a role fit for an individual comfortable with both building strategy and driving execution.

Depending on candidate proximity to our San Francisco office, this will either be a fully-remote or hybrid (2 day/week in-office role). If a candidate is located in the Bay Area, they will be expected to be hybrid, all other locations will be fully-remote at this time.

In this role, you will:

  • Act as an account manager and day-to-day contact for one of OpenTable’s key strategic partners. 

    • Ensure strategic alignment between the Parties to support key identified performance objectives and track their progress

    • Deliver operational support on key projects or priority issues identified by the Parties

    • Progress key initiatives in a timely manner to ensure that the Parties are achieving established strategic and operational objectives

    • Communicate goals and partner feedback to OpenTable executive team 

  • Work closely with partners to enhance the existing integration and increase adoption 

  • Become a trusted advocate for our partners internally and be the subject matter expert on our affiliate network 

  • Maintain an experienced level of understanding of all products and services that OpenTable offers

  • Manage external partner relationships to meet partnership timelines and critical metrics

  • Maintain a roster of partner information (proposal tracking, presentations, marketing information, partnership history, etc).

  • Create partner-facing strategy presentations featuring partner performance, data-driven recommendations, and growth opportunities

  • Evaluate proposals (internal and external) and provide recommendations based on business impact and return on investment

  • Support partnerships team by updating reporting dashboards and collating quarterly business reports

  • Deliver analyses and projects, including various types of market and industry analysis, competitive analysis, building cases, scenario planning, and pricing analysis

  • Contribute to strategic projects and initiatives in support of company objectives and key results 

  • Gather, consolidate, analyze, and present operating and business data and insights to support business decisions

  • Define and track key performance metrics as required

  • Build positive relationships and collaborate with cross-functional team members across product, engineering, marketing, legal, and sales teams

  • Continue to grow the distribution of OpenTable’s affiliate partners on both web and mobile properties with relevant partners

  • Continue to grow product partnerships with relevant partners

Please apply if:

  • BA/BS degree or higher

  • 4+ years of professional experience

  • 2+ years of relevant experience such as strategy consulting or investment banking

Or:

  • 3+ years of relevant experience such as business analytics or strategic partnerships 

  • Proficient in Google Suite (Slides, Sheets, Docs) and MS Office (Excel)

  • Outstanding communication and presentation skills

  • Ability to thrive in ambiguity and be highly productive in a fast-paced environment

  • Strong attention to detail, self-motivation, and a sense of urgency around delivering on goals

  • Exposure to or experience in consumer technology is a plus

  • Exposure to a range of data and analytical concepts and methodologies, including: forecasting, financial modeling, pricing analysis, market sizing, industry analysis, competitive analysis

  • Exposure working with product and marketing teams to develop partnerships that deliver growth, brand exposure, and benefits for users is a plus

  • Exposure to working with legal documents is a plus

 

Benefits:

  • Generous paid vacation

  • Day off on your birthday

  • Company matched retirement plans

  • Health, dental and vision insurance plans

  • Flexible Spending Accounts

  • Headspace Subscription

  • Drinks, coffee, snacks, games

  • Flexible hours

  • Universal Paid Parental leave

 

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $77,000 - $103,000.

In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.

Diversity, Equity, and Inclusion

OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform job responsibilities, and receive other benefits and privileges of employment. Please contact us to request accommodation.

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