Analyst, Order Operations (Expansion)

Description

Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.

With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

About the Role

We're building something special here within the Deal Enablement team at Attentive - supporting an ever evolving sales organization, this Order Operations Analyst (Expansions) role represents an unique opportunity to join a fast-paced, strategically focused team, contributing to the business through building strategies and processes, while leveraging tools to help our sales team scale.

About the Role

What You'll Accomplish

Reviewing contracts for accuracy/compliance and booking orders

Create CRM opportunities and quotes for expansion Account Executives and Account Directors

Assist reps with order forms, pricing, approvals, and execution (accelerating sales cycles)

Act as a trusted partner and collaborate with sales, finance, and legal leadership

Continuously improve existing quoting and booking processes

Work with Revenue Enablement to lead operational trainings for the field organization

Coordinate, design, and deliver training materials and content for internal team members and stakeholders

Identify and implement operational IT enhancements

Maintain a library of best practices and internal process documentation

Your Expertise

Bachelor’s degree

Open to recent graduates with Business or Finance degrees

1+ years of experience working in Quote-To-Cash Operations, or Sales Operations at high-velocity startups and/or mid-to-large scale global companies ideally

Experience with reviewing contracts for compliance

Strong attention to detail and excellent problem-solving skills

Executive presence with the ability to drive improvements without minimal oversight

Intermediate level MS Excel / Google sheet skills and analytics background

Intermediate skill set and aptitude with MS Office (Word, Powerpoint) & GSuite (Docs, Sheets, Slides)

Very strong verbal and written communication skills

Ability to work cross-functionally across departments and juggle multiple priorities

Motivated individual with career aspirations in the fields of technology and finance

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

- The US base salary range for this full-time position is $65,000 - $70,000 annually + equity + benefits

- Equity is a substantial part of the total compensation package

- Our salary ranges are determined by role, level and location

#LI-ML1

Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.