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Account Manager

Remote
Management

Pulley's mission is to make it easier for anyone to start a company. We believe that more startups should exist and that founder-led companies are more successful in the long term. With Pulley’s cap table management tools, companies can better understand and optimize their equity for the long term. Starting a company is hard enough. Managing equity shouldn’t be.

We’re a high-performing team looking for passionate, execution-focused, self-starters to help us build equity management tools for founders. Pulley is growing quickly with over 3000 customers including unicorns like Clubhouse, Birdies, and Coda - all within our first year of product launch. Our trajectory is fueled by top investors like Founder's Fund, Stripe, General Catalyst, Caffeinated Capital, 8vc, Elad Gil, among other great angels. All of our growth has been organic, and we’re growing the team to meet the demand.

🌟 Account Manager Role

We are seeking an Account Manager to join Pulley’s sales organization. As an Account Manager, you will play a pivotal role in driving revenue growth, through renewals and upsells, from our existing customers. Through proactive account management, strategic business reviews, and a value-based selling approach, you will build long-term relationships with our customers and consistently demonstrate the ongoing value of our solutions.

🛠 Responsibilities

  • Contribute to revenue growth through renewals and upsells
  • Maintain high customer retention rate and NRR
  • Own all facets of the customer renewal process, including outreach, negotiation, and contract execution
  • Demonstrate value for customers through strategic business reviews
  • Develop and maintain strong, long-lasting relationships with key stakeholders within assigned accounts through regular strategic business reviews
  • Collect customer feedback. Share insights with our product, engineering, and design teams.

🙌 Qualifications

  • 2+ years of experience in a quota-carrying AE or AM role
  • 1+ year of experience closing renewals
  • Proven track record of hitting and exceeding quotas
  • High adaptability and understanding of change within the evolution of a startup

💚 Benefits

We are a remote-first team with an office in San Francisco. We do an team offsite to meet in person.

US-Based Benefits:

  • Health insurance
  • Unlimited PTO
  • 401(k) Match

✨ Our Culture

TL&DR - Pulley is a unique fit, tailored for those who align with our values and culture. Discover the engaging culture of Pulley. We are looking for people who are excited about building a great company, not just working in a high-growth startup. In addition to function-specific skills, here are some traits that enable our team members to thrive:

  • First Principles Thinking. We believe in breaking down problems into their most basic parts. We don’t reject ideas because they haven’t worked before. We understand “why did certain things work?” and apply it to our situation.
  • Ship It & Iterate. Shipping is the starting line for learning. Ship something, talk to users, get feedback, and iterate. We focus on the inputs, on what we can control, not the outcomes. We take our best bets, and don’t fixate on the finish line.
  • Boldly Honest & Aggressively Considerate. Being boldly honest means we push one another to act from first principles, set and hit goals, and ruthlessly prioritize. Being aggressively considerate means we care about each other as humans to win as a team. We speak up and embrace feedback.
  • Default Yes. We believe that something is possible unless proven otherwise. Hard problems are often solved by people who didn’t know it was impossible.

We’re also inspired by the culture work done at other companies and plan to develop our own playbook here too. One of the concepts that resonate most with us is the importance of stunning colleagues. If you like the sound of our environment and you’re passionate about joining a team like the one we’ve described, we'd love to talk!

Annual On-target Earnings Range: $130,000-$165,000

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